Training Course:Windows XP Troubleshooting and DiagnosticsSchool/Trainer:CBIT Canadian Beaver Training Ottawa
Ottawa, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Module 0: Troubleshooting Methodology
| Troubleshooting: A Proposed Methodology
Other Troubleshooting Considerations
Investigating the Cause and Effect Relationship
Researching the Problem: Digging Deeper
Identifying Possible Solutions
Validating the Solution
Overview of Hardware Troubleshooting
Overview of Software Troubleshooting
Overview of Network Troubleshooting
Overview of Malware and Virus Troubleshooting
| Module 1: Troubleshoting An Installation
| Tools for Troubleshooting
Setting Up Remote Troubleshooting
Troubleshooting the Windows Start-up Process
Troubleshooting Hardware Problems
Troubleshooting Windows Services
Other Troubleshooting Considerations
| Module 2: Configuring Network Services
| Overview of the Network Management Interface & Tools
Setting Up a Wired Network Connection
Setting Up a Wireless Network Connection
Troubleshooting Network Connectivity Problems
Troubleshooting Active Directory Connection Problems
Exploring Command Line Tools for Troubleshooting
| Module 3: Windows XP Security and Malware
| About Running Applications in An Administrative Context
What About Iis and Other Remote Access Technologies
About Windows Defender and Windows Firewall
Threat Sources
Threat Categories
Dealing with Viruses
Dealing with Worms
Dealing with Spyware
Dealing with Email Attacks
Dealing with Malevolent Scripts
| Module 4: Files and Printing
| About Sharing Files On a Network
Securing File Shares
Troubleshooting Remote Access Problems
Troubleshooting Printing Problems
| Module 5: Using Wireless Devices
| Supported Wireless Interfaces
Using Wifi: Configuring and Connecting To Routers
Using Bluetooth Devices
About Synchronization
Securing Wireless Devices
Troubleshooting Wireless Devices
Optimizing Wireless Devices
| Module 6: Performance Tuning
| Tools Overview
Using the Reliability and Performance Monitor
Using Performance Information and Tools
Using the Process Explorer
Using the Memory Diagnostics Tool
Using a Memory Dump
About Disk Management
Ten Ways To Increase Vista Performance
| Module 7: Installing Software and Updates
| Configuring Windows Update
Installing, Configuring and Removing Software Application
Validating the Authenticity of Software
Troubleshooting Legacy Software Installation Problems
Removing Software
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.cbit-ccti.com/
Phone:613 742-6800
School Address/Venue(s):
CBIT Canadian Beaver Training Ottawa
214 Montreal Rd
Suite 100
Ottawa, Ontario
K1L 8L8
Canada
Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Travel Agencies: Ottawa
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