Negotiating for Results Workshop

CBIT Canadian Beaver Training Ottawa
Ottawa, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Module 0: Introduction, Workshop Goals, Agenda

| Module 1: Pre-assignment Discussion

| Module 2: Icebreaker

| Module 3: Defining Negotiation

| Module 4: Sharing Examples

| Module 5: The Four Greatest Human Fears and Their Implications for Negotiation Success
| Humiliation
Rejection
Loss of Power
Failure


| Module 6: Negotiation Essentials
| Preparation
Organization
Hot Buttons
Batna - Best Alternatives To a Negotiated Agreement


| Module 7: Five Challenges To the Negotiating Process and What To Do About Them
| Negative Emotions
Negotiating Habits
Scepticism
Perceived Power
Your Reactions


| Module 8: Human Reactions: Yours and Theirs
| Strike Back
Give in
Break Off
Stone Wall
Attack
Trick


| Module 9: Buying Time To Think
| Pause
Review and Summarize
Take a Break


| Module 10: Get People On Your Side
| Defuse Negative Emotion: The Communication Tunnel
Get Them To Listen: Active Listening Techniques
Build a Working Relationship


| Module 11: Engage in Problem-solving
| Reframe Situations
Ask Questions
Recognize the Problem
Define Results Wanted
Generate Alternatives and Agree On a Solution
Keep Implementation in Mind


| Module 12: Make It Easy To Say "yes"
| Four Common Obstacles To Agreement
Handling These Obstacles


| Module 13: Make It Hard To Say "no"
| Educate
Explain Consequences
Reaffirm Commitment


| Module 14: The Conclusion
| End On a Positive Note
When It’s Over, Leave


| Module 15: Managing Your Stress
| Recognizing Stress
Techniques To Manage Stress

...''

Elements of this syllabus are subject to change.

Phone:613 742-6800

School Address/Venue(s):

CBIT Canadian Beaver Training Ottawa
214 Montreal Rd
Suite 100
Ottawa, Ontario
K1L 8L8
Canada

Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Travel Agencies: Ottawa

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