Training Course:The Art of SupervisingSchool/Trainer:CBIT Canadian Beaver Training Ottawa
Ottawa, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Module 0: Pre-course Assignment
| Dissecting Letters
Making the Transition
How Will My Role Change
Questions Supervisors Have
| Module 1: Responsibilities of a Supervisor
|
| Module 2: Setting Goals
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| Module 3: Planning
| How Can Planning Help Me
The Six Steps To Planning
The Next Steps
Types of Tasks
| Module 4: Communication
| The Communication Funnel
Listening
Asking Questions
Probing
Paraphrasing
Non-verbal Messages
| Module 5: Giving Feedback
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| Module 6: Ask for What You Want
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| Module 7: Providing Instruction
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| Module 8: Orders, Requests, and Suggestions
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| Module 9: Managing Conflict
| The Conflict Resolution Process
Seven Steps To Ironing Things Out
| Module 10: Dealing with Difficult Employees
| The Hostile Employee
The Chronic Complainer
The Lazy Employee
The Over-dependent Employee
| Module 11: Dealing with Others
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| Module 12: The Reciprocal Quality of Relationships
| The People Network
The Negative Spiral
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.cbit-ccti.com/
Phone:613 742-6800
School Address/Venue(s):
CBIT Canadian Beaver Training Ottawa
214 Montreal Rd
Suite 100
Ottawa, Ontario
K1L 8L8
Canada
Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Travel Agencies: Ottawa
Search other schools for The Art of Supervising training resources.
Other training courses offered by CBIT Canadian Beaver Training Ottawa:
Delegation the Magic of Involvement
leadership
The Art of Mindful Listening
Mentoring and Coaching Employees
Behavioral Interviewing Techniques
Critical Skills for Supervisors and Managers
Delegation, the Magic of Involvement
Developing High Performance Teams
Succession Planning
Emotional Intelligence and Teamwork
Project Management
Effective Decision Making
Problem Solving Techniques
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