NEGOTIATION SKILLS WITH CROSS CULTURAL COMMUNICATIONS Workshop

Singapore Management Consulting Associates
Singapore, Singapore

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This workshop is designed to help sales professional to negotiate effectively, manage difficult complex scenarios and breaking the deadlocks in negotiations.

KEY WORKSHOP HIGHLIGHTS

How to Manage the Process of a Negotiation (Case study/Practice session)
Understand Needs/Stated and Hidden needs
Manage climate of a negotiation �Time/Place/Mood
Choose style to conduct negotiation - Cooperative Style or Competitive Style
Understand the “Range�of a Negotiation (Practice session on common ground)
How to sell more
How to build and locate common ground
“Tactics�(Practice session)
The use of tactics to balance Negotiation Power
Opening tactics
General tactics
Personality/Cultural Standards
Concept of Time and Space
Gender Issues
Etiquette and Rituals
Values
Hospitality, Networking and Socialising
Concept of face
Respect for Authority
Decision-making
Basics to Working with People in Asian Countries
Establishing Trust and Credibility
Handling Difficult People and Situations Effectively
Testing your Assumptions: Is a YES really a YES
Dos and Don’ts in Running Meetings
Getting Asian People to Participate in Meetings and other Social Situations
Working with Asian Women
...''

Elements of this syllabus are subject to change.

Phone:+65 9855 1006

School Address/Venue(s):

22 Jalan Membina #05-66＿Singapore

Jobs & Resumes: Singapore
Houses & Roommates: Singapore
Travel Agencies: Singapore

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MAXIMISING PERSONAL EFFECTIVENESS
COACHING & MENTORING SKILLS
STEP-UP TO LEADERSHIP
MANAGEMENT 101 FOR NEW MANAGERS
THE ART OF NEGOTIATIONS
EFFECTIVE SELLING SKILLS
POWERFUL BUSINESS PRESENTATION SKILLS
PERFORMANCE MANAGEMENT & APPRAISAL
TRAIN THE TRAINER
INTERNAL CONSULTING SKILLS
STRATEGIC PLANNING & INNOVATION
LEADING TEAMS TO SUCCESS
CUSTOMER/CLIENT RELATIONSHIP MANAGEMENT

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