INTERNAL CONSULTING SKILLS Workshop

Singapore Management Consulting Associates
Singapore, Singapore

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' To evolve a value add, client centered mindset among participants as they deal with various key stakeholders (including subordinates in the Regional Head Office) and to enhance skills in:

Establishing rapport, empathy with all stakeholders so as to better motivate and influence them
Clarifying roles, accountabilities and managing expectations
Diagnosing, facilitating gap analysis and tackling root problems
Facilitating clients�solutions to their problems through effective coaching and mentoring
Leading and serving as role models to their teams in being customer driven
Evolving customer driven, functional sub-cultures
Change management including conflict management bearing cultural context in mind
OBJECTIVES AND LEARNING OUTCOMES

At the end of the two day workshop, participants will be better able to:

Embrace their roles in relation to adding value to client needs in multi cultural settings
Undertake a SWOT analysis in respect of how well they are satisfying diverse stakeholders
Develop Personal Development Plans to plug any gaps
Systematically execute a consulting process that will ensure that they do add value to clients and are perceived to be doing so
Coach and mentor relevant stakeholders so that they ‘own�solutions and are committed to change
...''

Elements of this syllabus are subject to change.

Phone:+65 9855 1006

School Address/Venue(s):

22 Jalan Membina #05-66＿Singapore

Jobs & Resumes: Singapore
Houses & Roommates: Singapore
Travel Agencies: Singapore

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MAXIMISING PERSONAL EFFECTIVENESS
COACHING & MENTORING SKILLS
STEP-UP TO LEADERSHIP
MANAGEMENT 101 FOR NEW MANAGERS
THE ART OF NEGOTIATIONS
NEGOTIATION SKILLS WITH CROSS CULTURAL COMMUNICATIONS
EFFECTIVE SELLING SKILLS
POWERFUL BUSINESS PRESENTATION SKILLS
PERFORMANCE MANAGEMENT & APPRAISAL
TRAIN THE TRAINER
STRATEGIC PLANNING & INNOVATION
LEADING TEAMS TO SUCCESS
CUSTOMER/CLIENT RELATIONSHIP MANAGEMENT
VENDOR & SUBCONTRACTOR MANAGEMENT
POWERFUL COMMUNICATION SKILLS FOR MANAGERS
EFFECTIVE KEY ACCOUNT MANAGEMENT
ASSERTIVE COMMUNICATION SKILLS
MANAGING CONFLICTS ASSERTIVELY

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