ASSERTIVE COMMUNICATION SKILLS Workshop

Singapore Management Consulting Associates
Singapore, Singapore

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Assertiveness is an essential skill in adult communication. The ability to choose and make appropriately direct and tactful statements or requests vs. less desirable forms of communication (aggressive, passive, and passive-aggressive) can be learned and developed with awareness and practice. When we practice handling interactions assertively, work becomes more efficient and relationships healthier.

This workshop will equip you with the necessary skills and techniques to behave assertively. Participants will be taken through a comprehensive journey of self-awareness and self-improvement and become more assertive communicators in daily life.

OBJECTIVES AND OUTCOMES

Understand the importance of assertive communication
Learn the difference between assertive and aggressive behaviour
Discover their personal levels of assertiveness
Understand their rights to be assertive and overcome personal roadblocks
Learn the strategies and techniques that will transform them into assertive communicators
Understand the role of body language in assertive behaviour
Learn how to employ assertive skills when dealing with difficult people
Learn to speak with confidence, poise and assertiveness
...''

Elements of this syllabus are subject to change.

Phone:+65 9855 1006

School Address/Venue(s):

22 Jalan Membina #05-66＿Singapore

Jobs & Resumes: Singapore
Houses & Roommates: Singapore
Travel Agencies: Singapore

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PERFORMANCE MANAGEMENT & APPRAISAL
TRAIN THE TRAINER
INTERNAL CONSULTING SKILLS
STRATEGIC PLANNING & INNOVATION
LEADING TEAMS TO SUCCESS
CUSTOMER/CLIENT RELATIONSHIP MANAGEMENT
VENDOR & SUBCONTRACTOR MANAGEMENT
POWERFUL COMMUNICATION SKILLS FOR MANAGERS
EFFECTIVE KEY ACCOUNT MANAGEMENT
MANAGING CONFLICTS ASSERTIVELY
EEFECTIVE BEHAVIOUR BASED INTERVIEWS
EFFECTIVE RISK MANAGEMENT STRATEGIES
EFFECTIVE SUPPLY CHAIN MANAGEMENT & CONTROL
LEAN LEADERSHIP

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