MANAGING CONFLICTS ASSERTIVELY Workshop

Singapore Management Consulting Associates
Singapore, Singapore

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Preventing and pre-empting situations that cause conflict by promoting positive and open communication culture is the best way to reduce time wastage on unnecessary stresses in an organisation. This workshop helps participants view conflict as an opportunity instead of an obstacle and use them to their advantage to increase innovative ideas for increased productivity.

LEARNING OUTCOMES

At the end of this workshop participants will be able to:

Have greater understanding of effective communication
Prevent and pre-empt situations that cause conflict
Increase productivity through more effective communication
Increase confidence handling difficult behaviour in others
Reduce interruptions at work
Find more time for creative and development opportunities
Manage time more effectively and enjoyed greater self-esteem
Improve decision making and reduction in procrastination
Able to manage colleagues and friends effectively
Enjoy a more balanced lifestyle
Increase work effectiveness and productivity
Reduce stress levels
Understand and assert your rights
Say "no" with confidence and without feeling guilty
...''

Elements of this syllabus are subject to change.

Phone:+65 9855 1006

School Address/Venue(s):

22 Jalan Membina #05-66＿Singapore

Jobs & Resumes: Singapore
Houses & Roommates: Singapore
Travel Agencies: Singapore

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TRAIN THE TRAINER
INTERNAL CONSULTING SKILLS
STRATEGIC PLANNING & INNOVATION
LEADING TEAMS TO SUCCESS
CUSTOMER/CLIENT RELATIONSHIP MANAGEMENT
VENDOR & SUBCONTRACTOR MANAGEMENT
POWERFUL COMMUNICATION SKILLS FOR MANAGERS
EFFECTIVE KEY ACCOUNT MANAGEMENT
ASSERTIVE COMMUNICATION SKILLS
EEFECTIVE BEHAVIOUR BASED INTERVIEWS
EFFECTIVE RISK MANAGEMENT STRATEGIES
EFFECTIVE SUPPLY CHAIN MANAGEMENT & CONTROL
LEAN LEADERSHIP

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