Training Course:Critical Customer CareSchool/Trainer:Gander Flight Training Gander, Newfoundland, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' No business would succeed without its customers. How company employees deal with angry and dissatisfied customers may have a huge impact in todays competitive industry. This seminar applies to any company that values its relationship with customers and employees. Analyzing the customers approach and personality conflicts followed by recommended resolution techniques is one of many valuable topics covered. Participants will have a better understanding and appreciation for manager to employee and employee to customer relationships. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.gft.ca/
Phone:1-877-438-2359
School Address/Venue(s):
Gander Flight Training P.O. Box 355 70 C. L. Dobbin Drive Gander, NL A1V 1W7 Canada
Jobs & Resumes: Gander Houses & Roommates: Gander
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Other training courses offered by Gander Flight Training:
Turbine Helicopter
Water Bomber Pilot
Human Factors in the Flight Deck
Human Factors in Aviation Maintenance
Company Aviation Safety Officer
Wilderness Survival
Transportation of Dangerous Goods
First Aid
Occupational Health and Safety
Workplace Hazardous Materials Information System
Advanced Aircraft Avionics & Systems
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