Training Course:Help Desk Support Analyst (Diploma)School/Trainer:Academy of Learning Nova Scotia
Dartmouth, Halifax, Nova Scotia, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' The Help Desk Support Analyst Diploma program provides students with the necessary skill and knowledge to support users of computer systems and software applications. It provides in-depth knowledge on evaluating, configuring, and troubleshooting communications hardware, software, and operating systems.
It also introduces the skills necessary to effectively provide remote customer support, and deal with issues Help Desk Support Analysts may encounter on the job when addressing customer requirements.
This program prepares the student for several industry certifications. These are: CompTIA A+ certification with IT Technician designation, Microsoft Certified Desktop Support Technician (MCDST), and the Help Desk Analyst (HDA) certifications.
Students are required to take some elective courses from prescribed study areas.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.academyoflearning.com/
Phone:(902)455-3395
School Address/Venue(s):
#206-202 Brownlow Avenue Dartmouth, NS B3B 1T5
R32-6960 Mumford Road West End Mall Halifax, NS B3L 4P1
Jobs & Resumes: Dartmouth, Halifax
Houses & Roommates: Dartmouth, Halifax
Travel Agencies: Halifax
Search other schools for Help Desk Support Analyst training resources.
Other training courses offered by Academy of Learning Nova Scotia:
Housekeeping Management
Leadership and Management in the Hospitality Industry
Managing Front Office Operations
Managing Hospitality Human Resources
Marketing in the Hospitality Industry
Managing Technology in the Hospitality Industry
Managing Service in Food and Beverage Operations
Purchasing for Food Service Operations
Supervision in the Hospitality Industry
Computer Service Technician
Network Administrator
PC Support Specialist
A+ Certification: Essentials
A+ Certification: IT Technician
Hardware & Operating System Technologies Practical Simulation
Network+/Server+
Help Desk Analyst
Supporting & Troubleshooting Applications on Microsoft Windows XP
Supporting Microsoft Windows XP Client Operating Systems
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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