Training Course:Internal Customer CareSchool/Trainer:University of Prince Edward Island
Charlottetown, Prince Edward Island, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' In medium-to-large organizations, relations between departments can often be less than cordial, which leads to inefficiencies and a stressful working environment. This course covers creating an effective internal customer perspective: identifying internal customers; recognizing their needs; getting feedback, and setting internal service standards.
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Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.upei.ca/
Phone:(902) 566-0336
School Address/Venue(s):
University of Prince Edward Island
550 University Avenue
Charlottetown, Prince Edward Island C1A 4P3
Canada
Jobs & Resumes: Charlottetown
Houses & Roommates: Charlottetown
Search other schools for Internal Customer Care training resources.
Other training courses offered by University of Prince Edward Island:
Conflict Resolution
Unravelling Group Conflict
Communication in Groups
Conciliation Skills
Conflict Through Personality Type
Personality Dimensions and Conflict Resolution
Dealing with Anger
Dealing with Difficult Behaviour and Negativity in the Workforce
Customer Relations
Giving and Receiving Feedback
Personality Type, Teams, and You
Media
Chairing Effective Meetings
Business Writing Skills
Getting Your Message Across
Telephone Techniques
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