Training Course:Customer Service RepresentativeSchool/Trainer:Applied Schooling & Professional Training Winnipeg, Manitoba, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Customer Service Representative consists of 5 modules, as well as role playing, and a final exam. In this course you will learn about the fundamentals of customer service, and develop core competencies for providing the WOW factor in excellent Customer Service. Course Outline:
The Customer Communication Skills Telephone Skills Irate Customer Skills Positive Mental Attitude Skills Resume Building and Job Search Competency to be achieved: This course is primarily designed to lead to Customer Service Representative Positions within any Customer Service Industry.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.asapstaffingsolutions.com/
Phone:(204) 231-1414
School Address/Venue(s):
Applied Schooling & Professional Training 202-1280 Archibald Street Winnipeg, Manitoba Canada R2J 0Z3
Jobs & Resumes: Winnipeg Houses & Roommates: Winnipeg Travel Agencies: Winnipeg
Search other schools for Customer Service Representative training resources.
Other training courses offered by Applied Schooling & Professional Training:
Automotive Service Advisor Consultants
Basic Computer Skills
Keyboarding
Outlook
Word
Excel
Irate Customers
Communication Skills
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