Training Course:Customer Service RepresentativeSchool/Trainer:Applied Schooling & Professional Training
Winnipeg, Manitoba, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Customer Service Representative consists of 5 modules, as well as role playing, and a final exam. In this course you will learn about the fundamentals of customer service, and develop core competencies for providing the WOW factor in excellent Customer Service.
Course Outline:
The Customer
Communication Skills
Telephone Skills
Irate Customer Skills
Positive Mental Attitude Skills
Resume Building and Job Search
Competency to be achieved: This course is primarily designed to lead to Customer Service Representative Positions within any Customer Service Industry.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.asapstaffingsolutions.com/
Phone:(204) 231-1414
School Address/Venue(s):
Applied Schooling & Professional Training
202-1280 Archibald Street
Winnipeg, Manitoba
Canada
R2J 0Z3
Jobs & Resumes: Winnipeg
Houses & Roommates: Winnipeg
Travel Agencies: Winnipeg
Search other schools for Customer Service Representative training resources.
Other training courses offered by Applied Schooling & Professional Training:
Automotive Service Advisor Consultants
Basic Computer Skills
Keyboarding
Outlook
Word
Excel
Irate Customers
Communication Skills
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