Training Course:Customer Service Techniques (Certificate)School/Trainer:Executive Tuition Perth, WA, Australia
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. This set of modules will prepare the reader for the exam 220-301. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.executivetuition.com.au/
Phone:0408 919 324
School Address/Venue(s):
PO Box 4532 Myaree Business Centre Western Australia WA 6960
Jobs & Resumes: Perth Houses & Roommates: Perth Travel Agencies: Perth
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