Certificate IV in Frontline Management

Australian College of Commerce and Management
Wollongong, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' The skills and knowledge of team leaders and
frontline managers are critical to the success of
teams in all businesses.
The modern frontline manager needs a range of
administrative, time management, customer
service, leadership and planning skills.
The Certificate IV in Frontline Management
qualification involves some “core�management
modules and then allows a wide range of subject
options to enable frontline managers to select
the skills and knowledge that they would most
benefit from.
The qualification suits new team leaders as well
as more experience supervisors who want to
refresh and enhance their leadership skills.
Course Suitability
The job roles that may suit this course include:

Team Leaders

Office Managers

Supervisors

Customer Service Supervisors

Leading Hands

Branch Managers ...''

Elements of this syllabus are subject to change.

Phone:0242 259-881

School Address/Venue(s):

RTO National ID: 1441
Locked Bag 8804
Wollongong NSW Australia 2500


Jobs & Resumes: Wollongong
Houses & Roommates: Wollongong

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