Effective People Management

Australian Institute of Management VIC & TAS
Melbourne, VIC, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This course allows participants to develop the personal insight necessary to lead, manage and interact with colleagues and employees effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving to maximise their potential and that of their staff.

Content

The management process
Leadership, motivation and assertiveness
Communication �perception and styles
Problem solving and conflict resolution
Induction, training and performance reviews
Delegation
Disciplining and counselling employees
Managing diversity
Developing teams
Learning Outcomes

Demonstrate a variety of techniques to strengthen team morale
Identify the factors which contribute to effective leadership in the workplace
Demonstrate a range of communication tools to establish credibility
Delegate appropriately
Negotiate and manage conflict constructively
Counsel employees for performance improvement
Build and maintain networks and relationships ...''

Elements of this syllabus are subject to change.

Phone:(613) 9534 8181

School Address/Venue(s):

Australian Institute of Management - Victoria & Tasmania
181 Fitzroy St
PO Box 112
St Kilda Victoria Australia 3181

Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne

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