New Supervisor

Australian Institute of Management WA
Perth, WA, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Supervisors who attend this popular and fundamental training program are much more effective and productive in their role. They also have fewer problems within their workplace because they are sensitive to what motivates their staff, are better at solving problems and have improved leadership skills. Effective introductory training enables supervisors to reach their optimum level of effectiveness faster than those who simply learn on-the-job or are ‘thrown in at the deep end� This two day program identifies the relationships between supervisor and worker, it shows group or team leaders the functions of effective groups or teams, and how to weld together concerns of task, team and individual to achieve identified objectives.

Content
Identifying and using key communication skills
Maintaining and enhancing employee motivation
Effective delegation techniques
Managing teams
Managing performance consequences
Managing interpersonal and inter-group conflict
Applying leadership principles.
Learning Outcomes
As a result of attending this program, participants should be able to:
Identify human factors affecting the supervisor’s role
Identify and apply key human resource skills of communication, motivation and delegation
Manage and resolve interpersonal and inter-group conflict
Manage performance consequences
Apply appropriate leadership skills to situations. ...''

Elements of this syllabus are subject to change.

Phone:(618) 9383 8000

School Address/Venue(s):

The Australian Institute of Management
76 Birkdale Street
Floreat
Western Australia 6014

Jobs & Resumes: Perth
Houses & Roommates: Perth
Travel Agencies: Perth

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