Manage People Performance

Australian Institute of Management SA
Adelaide, SA, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Managing the performance of others is an ongoing cycle of planning with people what they are to achieve, helping them with their day-to-day activities, reviewing their performance, collaboratively revising what they are doing and helping them to meet required outcomes, as well as ensuring they develop as people. The manager is the key component in the effective management of people and of people performing as required. The manager needs to help their staff to understand what is expected, to plan, to achieve the agreed outcomes and to develop as team members. At different times the manager may need to be a disciplinarian, a role model, a comforter, a cajoler and a leader. To develop an effective team, managers also need to be the coach and chief supporter of their team members.

Content
Performance management systems
Resources needed to meet performance plan
Providing feedback to staff/team members
Recognising exceptional performance
Recognising and managing diminished performance
Potential issues and problems within teams
Seeking advice from others
Resolving individual team members workplace issues
Managers as role models and leaders meeting organisation needs
Organisation policies, values and code of conduct
Meeting own key performance indicators
Treating members of the team fairly and equitably
Communicating and working with stakeholders
Collecting, analysing, reporting and evaluating performance information
Planning for improved performance of team members and developing individual performance plans

Learning Objectives
Manage the performance of individuals in teams
Address performance related issues
Address issues and problems of individuals within teams
Build and support commitment within the team
Review and evaluate management of individuals within the team

...''

Elements of this syllabus are subject to change.

Phone:08 8241 8000

School Address/Venue(s):

Centre for Management Development
180 Port Road
Hindmarsh
South Australia 5007

Jobs & Resumes: Adelaide
Houses & Roommates: Adelaide
Travel Agencies: Adelaide

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