Effective People Management

Australian Institute of Management Qld & NT
Brisbane, Gold Coast, QLD, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This program allows participants to develop the personal insight necessary to lead, manage and interact with colleagues and employees effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving to maximise their potential and that of their staff.

Content

The management process

Leadership, motivation and assertiveness

Communication ?perception and styles

Problem solving and conflict resolution

Induction, training and performance reviews

Delegation

Disciplining and counselling employees

Managing diversity

Developing teams

Learning Outcomes

Identify the factors that contribute to effective leadership in the workplace

Demonstrate a variety of techniques to strengthen team morale

Demonstrate a range of communication tools to establish credibility

Negotiate and manage conflict constructively

Delegate appropriately, including the effective allocation of work and resources

Assess performance and counsel employees for performance improvement

Build and maintain networks and relationships ...''

Elements of this syllabus are subject to change.

Phone:+ 61 7 3227 4888, +61 7 5562 5002

School Address/Venue(s):

Corner Boundary & Rosa Streets
Spring Hill Qld Australia 4000

Level 1, Suite 107
Eastside
232 Robina Town Centre Drive
Robina Qld Australia 4226

Jobs & Resumes: Brisbane, Gold Coast
Houses & Roommates: Brisbane, Gold Coast
Travel Agencies: Brisbane, Gold Coast

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