Training Course:Manage Knowledge and InformationSchool/Trainer:Australian Institute of Management Qld & NT Brisbane, Gold Coast, QLD, Australia
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Information and knowledge drive the contemporary organisation’s competitive advantage. This course has been developed to provide participants with skills to ensure that knowledge transfer within the organisation is maximised and that new knowledge is created. The course is designed for senior managers, business unit managers and those responsible for information and knowledge management.
Content
Sources of business data and information
Reviewing staff and customer feedback and business performance data
Identifying and defining business problems and issues
Testing the reliability and validity of information
Identifying patterns and emerging trends
Methods of statistical analyses and interpretation
Document analysis and conclusions
Determining acceptable courses of action
Using quantitative methods for decision making
Aligning decisions with organisation objectives and values
Understanding group/individual information needs
Systems to support business decisions
Developing communication plans
Confidentiality/privacy policies
Learning Outcomes
Obtain information relevant to business issues
Analyse information and knowledge
Take decisions on business issues identified
Disseminate information to the organisation ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.aimqld.com.au/
Phone:+ 61 7 3227 4888, +61 7 5562 5002
School Address/Venue(s):
Corner Boundary & Rosa Streets Spring Hill Qld Australia 4000
Level 1, Suite 107 Eastside 232 Robina Town Centre Drive Robina Qld Australia 4226
Jobs & Resumes: Brisbane, Gold Coast Houses & Roommates: Brisbane, Gold Coast Travel Agencies: Brisbane, Gold Coast
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Implementing Operational Plans
Managing Generational Difference
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Skills for the Office Professional
Supply Chain Management
The Experienced Manager
The High Performance Leader
The New Supervisor
Woman in Leadership
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