Operational Plans

Australian Institute of Management NSW & ACT
North Sydney, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Planning at the organisational level sets the direction and influences activities at the team and individual level. Effective planning can contribute towards better performance and improved processes and production within an organisation. Other important by-products of the planning process are increased customer satisfaction and the capacity to manage change more effectively.
Sound planning is essential if an organisation is to reach its desired goals. It is also a key function of managers at all levels.
Learning outcomes

Plan resource use
Acquire resources
Monitor operational performance

Course content

The importance and benefits of planning
Types of plans
Developing SMART goals
Developing an operational plan
Setting Key Performance Indicators
Communicating the plan
Planning tools
Work breakdown structure
Acquiring resources
Person specifications and decision to appoint
Tools for monitoring performance
Approaches to motivating and coaching
Forecasting and financial reporting ...''

Elements of this syllabus are subject to change.

Phone:02 9956 3030

School Address/Venue(s):

Australian Institute of Management NSW
215 Pacific Highway
North Sydney NSW Australia 2060

Jobs & Resumes: North Sydney
Houses & Roommates: North Sydney

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Continuous Improvement
Customer Service
Develop Workplace Learning
Effective Workplace Relationships
Manage Projects
Personal Work Priorities
Team Effectiveness
Workplace Leadership
Workplace Safety
Grasp on EEO and Workplace Behaviour
Grasp on Fair Trading
Grasp on Financial Advice
Grasp on Occupational Health and Safety
Grasp on Privacy

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