Grasp on Fair Trading

Australian Institute of Management NSW & ACT
North Sydney, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This course consists of approximately 75 minutes of training time and is designed to raise your employees�awareness of important pieces of legislation including: the Corporations Act (as amended by the Financial Services Reform Act), the Trade Practices Act, Australian Securities and Investments Commission Act and the state-based Fair Trading Acts. The course provides the guidelines of fair trading with consumers, as well as guidelines to ensure healthy, competitive, efficient and fair markets.

Learning outcomes

In this module, you will learn
How to protect your customers against unfair or misleading conduct, as well as how to avoid anti-competitive practices and issues affecting you and your job
The definition of misleading or deceptive conduct and false statements; be aware of how many ways misleading conduct can occur; and know the penalties for breaches and potential problem areas, such as inaccurate materials, misrepresentations, silence, predictions, comparisons and endorsements
The definition of unconscionable conduct, and be aware of the penalties for breaches and some potential problem areas, such as language difficulties, special deals and physical disabilities
How to avoid conduct such as price fixing, conditional dealings, collective boycotts and third line forcing, and determine the issues affecting you and your job.

Course content

What is Fair Trading?
Misleading or Deceptive Conduct
Unconscionable Conduct
Anti-competitive Conduct
Assess Yourself
...''

Elements of this syllabus are subject to change.

Phone:02 9956 3030

School Address/Venue(s):

Australian Institute of Management NSW
215 Pacific Highway
North Sydney NSW Australia 2060

Jobs & Resumes: North Sydney
Houses & Roommates: North Sydney

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