Effective People Management

Australian Institute of Management NSW & ACT
North Sydney, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This program is designed to allow you to develop the personal insight necessary to lead, manage and interact with your colleagues and employees effectively and productively. You will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that you can learn to maximise your own potential and that of your staff.

Learning outcomes

Demonstrate a variety of techniques to strengthen team morale.
Identify the factors which contribute to effective leadership in the workplace.
Demonstrate a range of communication tools to establish credibility.
Negotiate and manage conflict constructively.
Delegate appropriately, including the effective allocation of work and resources.
Assess performance and counsel employees for performance improvement.
Build and maintain networks and relationships.

Course content

The management process.
Leadership, motivation and assertiveness.
Communication - perception and styles.
Managing diversity.
Developing teams.
Problem solving and conflict resolution.
Induction, training and performance reviews.
Delegation.
Disciplining and counselling employees.
...''

Elements of this syllabus are subject to change.

Phone:02 9956 3030

School Address/Venue(s):

Australian Institute of Management NSW
215 Pacific Highway
North Sydney NSW Australia 2060

Jobs & Resumes: North Sydney
Houses & Roommates: North Sydney

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