Employee Engagement and Retention

Australian Institute of Management NSW & ACT
North Sydney, NSW, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' As we head towards zero unemployment the war to attract and retain talented employees is heating up. Increasing competition to recruit the best talent has dramatically increased the need to retain productive workers in such a tight labour market. What we know for sure is that employees generally leave their managers and not the organization. Therefore, more than ever, direct line managers are responsible for ensuring that their teams are totally engaged and committed to the organization.

Learning outcomes

Explain how employment dynamics affects workforce turnover and retention
Define employee engagement and the elements that build employee engagement
Analyse opportunities for engagement
Review what constitutes a good employer
Understand the role corporate values and corporate social responsibility play in engaging staff
Build people development strategies that focus on talent and strengths development
Understand how good leadership, delegation, coaching and mentoring facilitates employee engagement retention

Course content

The Changing Characteristics of the Australian Workforce
The Best Employers in Australia
What is employee engagement?
The enemies of engagement
Measuring Employee Engagement
Staff turnover and retention strategies
Recruitment
Psychological contract ’versus’ employment contract
What is a good employer?
Values
Corporate Social Responsibility
Talent
Matching talents, role and culture
Strengths, individuality and motivation
Diversity, equality and generational influences
Management and leadership within an engagement context
Delegation
Coaching and Mentoring
Performance Management ...''

Elements of this syllabus are subject to change.

Phone:02 9956 3030

School Address/Venue(s):

Australian Institute of Management NSW
215 Pacific Highway
North Sydney NSW Australia 2060

Jobs & Resumes: North Sydney
Houses & Roommates: North Sydney

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