ITIL v3 Foundations Certification Workshop

Creative Enterprise Solutions
Arlington, VA, United States

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Teacher/Instructor: Brian Flora, CSM, ITSM, ITIL v3 Expert
Term: 3 Days
Seats: 12
Fee: 2195.00

Course Description:

'' This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. With an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the associated exam, required for entry into the ITIL v3 intermediate level training courses.

The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.
As a PMI Registered Education Provider, this course awards 18 PDUs.
...''

Elements of this syllabus are subject to change.

Phone:866-856-3117

School Address/Venue(s):

2000 Jefferson Davis Highway

Jobs & Resumes: Arlington
Houses & Roommates: Arlington

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