Negotiation Skills Workshop

Gold Seal Practice Management Pty Ltd
Melbourne, VIC, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Of particular importance to intermediaries, the skill of negotiation can result in more profitable sales results, happier clients, a more confident team and better inter-departmental relationships.
This session presents techniques in dealing effectively with obstacles and opposition tactics and negotiating for successful outcomes using integrity, assertive communication styles and the ‘win-win�?philosophy.
The session is also useful to learn effective communication skills to diffuse and resolve conflict in the workplace.

Key Topics
�?Understanding the human needs and challenges within the negotiation process ‘I�?statement
�?Analysing the instinctive communication skills that block the negotiation process
�?Effective techniques for the planning stage of the negotiation
�?Examining key interpersonal skills that enable client satisfaction
�?Self analysis of areas for skill improvement
�?Course Features
�?Opportunities to practice the skills you learn
�?Interactive workshop to enhance understanding
�?Learning from the experiences of other delegates
�?Course notes and checklists for reference in the workplace ...''

Elements of this syllabus are subject to change.

Phone:+61 (0)3 9510 5100

School Address/Venue(s):

Suite G09, Ground Floor
22 St Kilda Road, St Kilda VIC 3182 Australia

Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne

Search other schools for Negotiation Skills training resources.

Building Client Relationships
Business Writing
Conflict Resolution
Consultative Selling
Managing Client Services
Managing Personal Effectiveness
Presenting with Confidence
Telephone Communication
Essential Human Resources
Fair Treatment in the Workplace

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