Training Course:Performance Counselling WorkshopSchool/Trainer:Gold Seal Practice Management Pty Ltd
Melbourne, VIC, Australia
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Most employees don’t come to work to do a bad job deliberately! But on occasion, the performance of an individual can slip below required standards, leading to workplace challenges varying from slight corrections
through to summary dismissal.
The skill of performance counselling can then become critical, both for risk management purposes and to maintain the morale of the poor performer.
This workshop provides guidelines and addresses the communication skills required to assist managers to conduct this task.
Key Topics
?When counselling is required
?Feedback vis-a-vis counselling
?The importance of agreed outcomes
?Recording the discussion
?Communication during the discussion
?Handling termination for poor performance
?Handling summary dismissal
?Course Features
?Opportunities to practice the skills learnt
?Interactive workshop to enhance understanding
?Learning from the experiences of other delegates
?Course notes and checklists for reference in the workplace ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.goldseal.com.au/
Phone:+61 (0)3 9510 5100
School Address/Venue(s):
Suite G09, Ground Floor
22 St Kilda Road, St Kilda VIC 3182 Australia
Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne
Search other schools for Performance Counselling training resources.
Other training courses offered by Gold Seal Practice Management Pty Ltd:
Essential Human Resources
Fair Treatment in the Workplace
Managing People for Business Results
Hiring and Retaining Quality Staff
OH&S in the Office
Demystifying Business Planning
Tier 2 Accreditation for General Insurance Products
Insurance Profession
Tier 1 (Insurance Broking) Accreditation
Certificate IV in Financial Services
Diploma of Financial Services (Insurance Broking)
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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