Coaching in the Workplace

McMillan Staff Development
Canberra, ACT, Australia

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Coaching is an approach to assisting other, usually less experienced, in acquiring new or additional skills and in improving their performance.
Coaching is used with learners who need direction and supervision because they may be inexperienced in some areas. Coaching also provides support and praise to build
self-esteem and involvement in decision making. Effective coaching also enables the experienced learner to increase his/her commitment to doing a good job.
You don’t have to be a trainer to act as coach in the workplace. Identifying gaps in performance, developing and providing
coach sessions to fill those gaps and giving good feedback is good business.
Anyone who knows the job; has good communication skills; and is willing to share can be a good coach.

Learning Outcomes
By the end of this course participants will be able to:
�Describe what coaching is and identify what constitutes good coaching
�Demonstrate the use of a coaching model
�Plan and document a coaching session
�Describe how people learn and identify strategies to assist the learner
�Participate in skills practice, demonstrating skills and
strategies utilised in workplace coaching
�Complete a self assessment and personal development plan for ongoing learning ...''

Elements of this syllabus are subject to change.

Phone:02 6230 0266

School Address/Venue(s):

McMillan Staff Development
7th floor, CPA Building
161 London Circuit
Canberra City, ACT 2601
Australia

Jobs & Resumes: Canberra
Houses & Roommates: Canberra

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