Training Course:Customer Service WorkshopSchool/Trainer:NGT Tasmania
Launceston, Tasmania, Australia
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This workshop will explore the essential skills and knowledge required to deliver a high standard of customer service.
Identifying your customers (internal and external)
Creating a welcoming environment
Transmitting a positive attitude
3c’s �Committed, Caring and Conscientious
Understanding and identifying the needs of your customers (internal and external)
Meeting and exceeding the needs of your customers (internal and external)
Knowing your Products and Services ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ngt.com.au/
Phone:(03) 6420 7766
School Address/Venue(s):
45 Best Street DEVONPORT Tasmania 7310 Australia
Jobs & Resumes: Launceston
Houses & Roommates: Launceston
Travel Agencies: Launceston
Search other schools for Customer Service training resources.
Other training courses offered by NGT Tasmania:
Conflict Resolution
Developing Telephone Techniques
Time Management
Excel 2003
MS Word
Responsible Service of Alcohol
Certificate IV Management (Frontline Management)
Monitor a Safe Workplace
Induction - Work for the Dole
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