Training Course:Customer Service/CareSchool/Trainer:Metropolitan Community College
Abbotsford, Burnaby, British Columbia, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' The course stresses fostering positive attitudes, recognizing and dealing with customer turnovers, effective communication with dissatisfied customers and skills development in exceeding customer expectations. Participants will develop an understanding of behaviours that win customer loyalty, get others to give great service, apply winning communication techniques using telephone, e-mail and websites. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.metropolitancollege.ca/
Phone:(604) 320-3332, (604) 826-3107
School Address/Venue(s):
Burnaby Campus
Metropolitan Community College
201-3701 E Hastings St.
Burnaby, BC
V5C 2H6 CANADA
Metropolitan Community College
107-33119 S Fraser Way
Abbotsford, BC
V2S 2B1 CANADA
Jobs & Resumes: Abbotsford, Burnaby
Houses & Roommates: Abbotsford, Burnaby
Travel Agencies:
Search other schools for Customer Service/Care training resources.
Other training courses offered by Metropolitan Community College:
Career Development Strategies
Marketing
Productions Management
Organizational Behaviour
Industrial Relations
Business Start-up
Business Administration
Information and Communications Technology
Counselling and Life Skills
Basic First Aid
ESL
Medical Laboratory Assisting
Communication and Task Management
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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