A+ PC Hardware Support Skill v10.2

Dimension Data Learning Solutions
Syndey,Brisbane,Canberra,South Melbourne,Adelaide,Perth, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This five-day practical "hands-on" course will teach the essential skills of installing & supporting all types of PC hardware.

Skills Gained:
* Understand the basics of customer service and support.
* Install and configure PC hardware and system components.
* Understand the basics of peripherals and local area networking.
* Support and troubleshoot PC hardware, software and peripherals.
* Have a good understanding of customer service techniques.

Key Topics:
* PC functions and components
* Tools & equipment
* BIOS/CMOS settings
* System Resources
* Cleaning & preventative maintenance
* Environmental issues
* High voltage equipment
* Disposal and handling
* Field repairable units (FRUs)
* IDE devices
* SCSI devices
* Peripheral devices
* Troubleshooting and optimisation
* Processors
* Memory
* System board architecture
* Printer types
* Printer connections, configurations & troubleshooting
* Laptop PC’s
* Network concepts, cards and cables
* Customer Services Techniques
...''

Phone:61 2 9299 3333

School Address:

Level 10
301 George St
Sydney, NSW
Australia - 2000
Phone : 61 2 9299 3333
Fax : 61 2 9299 7585
Email : training@didata.com.au

10th Floor, Thakral House
301 George St
Syndey , NSW
Australia - 2000
Phone : 61 131 201 or 61 2 9299 3333
Fax : 61 2 9299 3154

12th Floor,
307 Queen St
Brisbane , QLD
Australia - 4000
Phone : 61 131 201 or 61 7 3221 2444
Fax : 61 7 3221 2744


1st Floor,
32 London Circuit
Canberra , ACT
Australia - 2601
Phone : 131204 or 2 62637900
Fax : 61 2 6248 6436


3rd Floor,
11-17 Dorcas St
South Melbourne , VIC
Australia - 3205
Phone : 61 131 201 or 61 3 9626 0770
Fax : 61 3 9696 0786


4th Floor,
139 Frome St.
Adelaide , SA
Australia - 5000
Phone : 61 131 201 or 61 8 8236 8200


Jobs & Resumes: Syndey, Brisbane, Canberra, South Melbourne, Adelaide, Perth
Houses & Roommates: Syndey, Brisbane, Canberra, South Melbourne, Adelaide, Perth

CompTIA A+ Operating System Support Skills v10.2

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.