Six Sigma:A Leader’s Guide to Achieving Business Improvement

UNICOM
London, Uxbridge, Middlesex, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' All companies, big or small, in the developed economies are under pressure to differentiate from others and also from competition by emerging economies. Performance management, quality improvement and customer satisfaction are the key ingredients in achieving this goal.

Six Sigma is a business method for improving quality by removing defects and causes in the business process. It evaluates the performance of every process and so predict the levels of defects. It is therefore, an answer for achieving customer satisfaction and eliminating the uncertainty of goals and forecasts.


Objectives
This workshop will introduce senior management representatives to Six Sigma principles and methodologies. A key component of the day is a discussion with an organisation’s overall business strategy and goals and how to implement Six Sigma to accelerate results. We will review a Campaign approach to Six Sigma implementation that integrates customer requirements, key business processes, high impact improvement projects and change management techniques in order to drive improved business results.



The DMAIC Model

At the heart of Six Sigma is a systematic method for analyzing and improving business process called DMAIC. The DMAIC model includes five phases:


Define opportunities


Measure performance


Analyze opportunity


Improve performance


Control performance








Who should attend:
Managers and Team Leaders responsible for business and process improvement by using this highly effective Total Quality technique.
The day is also invaluable for the new members of the Quality Assurance team as well as those who are eager to understand the method and to see how it fits within their organisation.
.
Also for:
Project Managers
Company and Divisional Directors
IT Directors
Consultants


You will learn how to:
Describe the importance and impact of Six Sigma Quality.
Discuss the key criteria for success associated with Six Sigma implementation.
Define the DMAIC methodology and the various tools applied for continuous improvement.
Integrate Six Sigma with your business strategy
Discuss organisational considerations for Six Sigma implementation.




Additional topics covered in the session:
Six Sigma versus other quality initiatives
Six Sigma as a vehicle for transformational change
Components of a Six Sigma Business Improvement Campaign
Six Sigma Case Example/Results
Planning a Six Sigma Business Improvement Campaign

...''

Phone:+44 (0)1895 256484

School Address:

UNICOM R&D House
One Oxford Road
Uxbridge, Middlesex
UB9 4DA, UNITED KINGDOM

Tel: +44 (0)1895 256484
Fax: +44 (0)1895 810201
Email: info@unicom.co.uk

Jobs & Resumes: London, Uxbridge
Houses & Roommates: London, Uxbridge

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