Team Building

Business Training Works, Inc.
Port Tobacco, MD, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Like it or not, teams are here to stay. An effective team, more often than not, produces first-rate results. High-performing teams exhibit accountability, purpose, cohesiveness, and collaboration. How do you turn a dysfunctional group into a productive team? Can you make a good team better? Find out the answers to both of those questions during a full schedule of active team building training.


Program Objectives

As a participant, at this program’s conclusion you should be able to:
Describe the teambuilding process (Forming, Storming, Norming, Performing).
Explain the four basic behavioral styles and how to manage each.
Demonstrate effective listening skills.
Rephrase blunt communication for better communication.
Identify team strengths and opportunities for improvement.


Course Outline

What Is a Team?

This training begins with a discussion of what makes a successful team and where the participants’ teams are falling short.

The Communication Jungle - Understanding Different Communication Styles
Module two focuses on Business Training Works’ signature diagnostic tool, The Communication Jungle, where participants learn to identify their own behavioral styles, the styles of their teammates, and how to adjust for better communication. This module is beneficial to all who wish to work better with different kinds of people.

HEAR - A Model for Better Listening
This module explores the HEAR model; a method for better listening. Participants will learn how to focus on the speaker, empathize with what is being said, analyze the message, and respond. Participants will engage in several rounds of practice listening where they will pinpoint their biggest challenges for additional focus.

Better Questions, Better Answers - Skills for Drawing Others Out...
Many people can have an entire conversation without asking a single question. Unfortunately, they often miss the point, miss out on facts, or miss an opportunity to communicate that they really understand the speaker. This module focuses on how to ask open-ended and closed-ended questions and when to use each for better team communication.

It’s Not What You Say... - Rephrasing for Better Relationships
Learning the lesson "it’s not what you say but how you say it," is one that takes some people years to understand. In this module, participants will learn how to finesse language so that it will be better received in conversations and in writing. Special emphasis is placed on learning to say "no" in ways that reduce conflict and eliminating phrases such as, "that’s not my job," and "I don’t know."

Difficult Personalities and Difficult Situations - Dealing with the Challenging
This module looks at study evaluations of ways to deal effectively with difficult personalities and difficult situations. From "negaholics" to backstabbers, and whiners to minimal contributors, participants will discuss better ways with which to communicate and manage relationships with those whose actions make the process harder.

Lost In Space - Teambuilding Survival Skills
Both fun and insightful, the program’s final module is a simulation game where a team is stranded in space with limited oxygen and supplies. Together, they must determine what items to select while waiting to be rescued. During this activity, participants focus on negotiation and listening skills. Further, they discover that group consensus can lead to a better conclusion than choices made by individuals.
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Phone:301.934.3250

School Address:

9015 Katie Court . Port Tobacco, MD 20677 USA

Jobs & Resumes: Port Tobacco
Houses & Roommates: Port Tobacco

Basic Business Etiquette Training
Executive Business Etiquette Training
Communication Skills
Dealing with Difficult People - Communication Skills Training
Negotiation Skills
Business Writing
Listening Skills
Communication Skills Training for Technical Professionals
Communication Skills for Managers and Supervisors
Workplace Diversity
Customer Service Telephone Skills
Coaching for Customer Service
Supervision Skills For Managers
CUSTOMER SERVICE EXCELLENCE
Basic Supervision
Time Management
Organizational Skills
Stress Management
Administrative Assistant

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