Creativity and Critical Thinking

Business Training Works, Inc.
Port Tobacco, MD, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Becoming a manager is hard enough. But making the transition from colleague to boss is an even tougher situation that comes with its own set of unique challenges. ¡°Step up to Supervisor - Making the Transition from Buddy to Boss¡± is designed for those who have recently been promoted into a management role and for those who have been there for a while but are having trouble managing their "buddies." Special attention is paid to setting boundaries, running successful workgroups, goal setting and expectations, performance feedback, general supervision issues, and staff motivation.

Program Objectives

As a participant, at this program’s conclusion you should be able to:

Discuss the importance of creative and critical thinking.
Recognize the difference between left and right brain thinking.
Demonstrate multiple creative thinking techniques.
Explain the Osborn-Parnes principle and its value.
List strategies for selling ideas.
Course Outline

Critical Thinking ¨C What Is It? Why Does It Matter?

Understanding the importance of critical thinking and how it differs from other types of thinking (e.g. memorization), is the first step to improving business decisions making. In this introductory module, participants will be introduced to six critical thinking skills: interpretation, analysis, inference, explanation, evaluation, and self-regulation.

Right Brain! Left Brain! Brain Sprain! ¨C Understanding Your Preferred Approach
This module begins with a brief introduction to the physiology of the brain and its impact on thinking. Participants will discover the difference between right brain and left brain thinking and assess their preferred approach to processing information.

Get out of the Box ¨C Basic Creative Thinking Skills
Module three encourages participants to challenge assumptions, dispel corporate myths, and question the status quo with the exploration of multiple creative thinking techniques for better problem solving: brainstorming, negative brainstorming, mind mapping, and random words. In this active module, participants will tackle real-world business problems using a variety of ideation methods.

Beyond Brainstorming ¨C The Osborn-Parnes Creative Problem Solving Method
This advanced module goes beyond basic creative thinking skills and focuses on a process of solving business problems using six specific steps: objective finding, fact finding, problem finding, idea finding, solution finding, and acceptance finding. When used properly, this method can significantly reduce the time required to discover an innovative and sound solution.

We¡¯ve Always Done It This Way ¨C Getting Past Nay-Sayers and Other Negative People
Overcoming the mentality of "that¡¯s never going to work" is a challenge in any environment. At the conclusion of this course, participants will learn how to sell benefits to guarantee maximum "buy in" to new ideas and processes -- even with the toughest crowd.
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Phone:301.934.3250

School Address:

9015 Katie Court . Port Tobacco, MD 20677 USA

Jobs & Resumes: Port Tobacco
Houses & Roommates: Port Tobacco

Team Building
Customer Service Telephone Skills
Coaching for Customer Service
Supervision Skills For Managers
CUSTOMER SERVICE EXCELLENCE
Basic Supervision
Time Management
Organizational Skills
Stress Management
Administrative Assistant
Sales Training
Train the Trainer
Presentation Skills
Technical Presentation Skills

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