Negotiation Skills

Training Matters International
Thame, Oxfordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Today’s competitive climate calls for effective negotiating skills.

This practical and interactive one-day workshop explores the theories, styles and methodologies of successful negotiation, enabling you to:

Recognise & prepare for different phases of negotiation
Practise negotiating skills in different scenarios
Manage conflict and haggling
Decipher signals such as innuendos, speech patterns and body language
Deal with personal agendas
Achieve your goal without demeaning the rights of others
Get past "no"
Listen effectively
What does Negotiation Skills cover?

What is negotiation?
When to negotiate
Preparing to negotiate
The principles of negotiation
Achieving a win/win situation
Conflict - a difference of opinion
Listening skills
Overcoming objections
Behaviour management
Who will benefit from Negotiation Skills?

People who sell and people who buy.

Development Report:

DISC, Communicating with Style

Duration: 1 day

...''

Phone:+44-(0)870-2410886

School Address:

Training Matters International Limited
Meteor Group, Meteor House,
Eastern Bypass, Thame
Oxfordshire. OX9 3RL UK

Jobs & Resumes: Thame
Houses & Roommates: Thame

Presenting Your Case
Telephone Selling Skills
Influencing Skills
Customer Relationship Building
Customer Relationship Management
Customer Care Matters
Customer Service Matters
Strategic Selling
Behavioural Selling Skills
Leading From The Front
Fast Forward Management
Performance Management

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