Successful Sales Partnering

Gilman Performance Systems, Inc.
Brookfield, CT, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' To build a business, customer loyalty is critical. However, research shows that the satisfied customer will only commit to definitely do business in the future just 14 - 25% of the time. Research also shows the very satisfied customer will definitely commit to do future business 75 - 97% of the time.

The old paradigm is for the supplier/provider to figure out the customer’s needs. To bend over backwards to meet those needs and hope the customer is Very Satisfied. The provider is totally responsible. However, if the customer helps to make themselves Very Satisfied, it would be quicker, easier and more cost effective.

The Successful Partnering process achieves this! It teaches a new paradigm for getting the customer, not only to accept part of the responsibility for making themselves very satisfied and helping the supplier/provider optimize their impact on the customers’ business and career success, but to do it willingly.
...''

Phone:203-740-9767

School Address:

Gilman Performance Systems, Inc.
PO Box 565, 499 Federal Rd
Brookfield, CT 06804 USA
Phone: 203-740-9767 Fax: 203-775-6817

Jobs & Resumes: Brookfield
Houses & Roommates: Brookfield

Interview and Selection Skills
Managerial Effectiveness
Meeting Management
Supervisory Skills
Team Effectiveness
Customer Service Skills
Essential Sales Skills
Relationship Building -- Cross Selling
Sales Negotiation Skills
Sales Performance Management
Time Management for Sales
Telemarketing Skills
Adventures in Leadership
Adventures in Quality
Facilitator Development
Emotional Intelligence
Interpersonal Styles/Relationships
Managing Multiple Priorities
Mastering Change

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