Listening

Brainstorm Dynamics, Inc.
Cockeysville, MD, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This workshop is designed for all employees, from managers to non-supervisors. Listening is designed to be easily facilitated in one-day, or if you prefer, in a series of short-term meetings.



Workshop Objectives

Participants will learn to:

Improve rapport and interpersonal relationships.

Minimize or eliminate barriers to communication.

Enhance organizational and personal productivity through more effective listening.

Be a respectful listener and communicator.

Use questions to gather information to help make better decisions.

Keep conversations alive by using their effective listening skills.


Workshop Topics


Identifying Personal Communication and Listening Styles


Recognizing the Emotional Level in Others


Using Emotional Indicators to Determine Questions and Statements


Identifying and Using Positive and Negative Listening Responses


Using Common Listening Acknowledgments to Gain Rapport


Developing Open-Ended and Clarifying Questions


Identifying Blocks to Successful Performance

...''

Phone:410-561-9050

School Address:

Brainstorm Dynamics, Inc., PO Box 410, Cockeysville, MD 21030-0410


Jobs & Resumes: Cockeysville
Houses & Roommates: Cockeysville

Coaching
Conflict
Customer Service
Facilitation Skills
Interviewing
Mentoring
Practical Leadership
Presentation Skills
Team Dynamics

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