TL 9000 Quality Management System Auditing

STAT-A-MATRIX
San Joes, Dallas, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Learn how to ¡°bridge the gap¡± between ISO 9001 and the additional requirements of TL 9000 from the perspective of an auditor. Step-by-step, auditors of the TL 9000 requirements learn how to interpret and understand the specific requirements of TL 9000, and how to effectively audit to verify compliance. Discussions cover TL 9000 measurements and the means necessary to measure ongoing performance. In addition, the responsibilities that exist in the supplier-customer relationship are explored.
Through dynamic learning activities, workshops and instructor-led discussions, you are given challenging tasks to reinforce key points. Whether you are just beginning your TL 9000 management system or already have one in place, you will find the information you need in this four-day intensive program led by our telecommunications industry experts.
Objectives
Understand the purpose, benefits and objectives of a TL 9000 quality management system.
Describe the life cycle model.
Understand the relationship between ISO 9001 and TL 9000.
Identify TL 9000 registration requirements.
Interpret the different types of TL 9000 measurements.
Understand how to effectively audit conformance to management system and measurements requirements.
Topics
Introduction to TL 9000 and the QuEST Forum
TL 9000 measurements
Common: NPR, FRT, OFR, OTD
Hardware/software: SO
Hardware: IRR, YRR, LTR, NYR
Software options 1, 2, 3: RAA, CPQ, FPQ, SWU services: SQ1-5
Life cycle model
TL 9000 quality management system requirements
Nonconformity statements
Requirements and measurements
Registration
Final exam (2 hours)
Who Should Attend
Recommended for auditors who need to thoroughly understand TL 9000, implementation team members, internal auditors, ISO 9001 auditors wishing to expand their credentials, and anyone performing third-party registration audits to TL 9000. (This body of knowledge is an approved alternative to the course for TL 9000 auditors employed by registrars and a must for internal auditors and those charged with assuring ongoing compliance by their suppliers.) Attendees must have previous audit experience and successful completion of ISO 9001 internal auditor or lead auditor training. Participants cannot miss more than one (1) hour of course time per day to fulfill attendance requirements.
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Phone:1-800-472-6477

School Address:

One Quality Place, Edison, NJ 08820 USA

Jobs & Resumes: San Joes, Dallas
Houses & Roommates: San Joes, Dallas

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