Training Course:Help Desk Analyst : Tier 1 Support SpecialistSchool/Trainer:CTI - New England Institute of Technology
Warwick, Rhode Island, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The Help Desk Specialist online program prepares students for a challenging technical support role. Upon completing the course work, students will be qualified to assist customers, troubleshoot hardware and software problems, and document solutions. The Help Desk Specialist program facilitates a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as providing students with strong technical foundations. Textbooks are included.
...''
Please go to the school's official website for training price and schedule:
http://www.neitcti.com
http://www.neitcti.com/online.htm
Phone:800-736-7744
School Address:
Julian B. Gouse Campus
2500 Post Road
Warwick, RI
Access Road Campus
100 - 110 Access Road
Warwick, RI
Jobs & Resumes: Warwick
Houses & Roommates: Warwick
Other training courses offered by CTI - New England Institute of Technology:
Microsoft Office Specialist (MOS)
Security+
CCNA
Linux+
Comp TIA A+
CompTIA Network+
CompTIA Server+
AutoCAD 2007
HTML/DHTML
Web Database Developer
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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