Telecom Essentials

The Resource Center for Customer Service Professionals LLC
Chicago, IL, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This telecom training course is a two-day workshop on the business, technology, and management of telecommunications. It introduces you to telecom technologies, the inner workings of service providers, and the management of telecom services.

By participating in this training seminar, you’ll learn:

Terminology and service codes
Telecom technology
How service providers work
Fundamentals of telecom inventory management
Understanding service provider invoices
Move, add, and change essentials
Managing the cost of telecom service
Effective communications with service providers
How You Will Benefit

The principles discussed in this workshop provide you with a foundation of telecom management skills that will assist you in the operation and management of your company¡¯s telecommunications infrastructure. Upon completion of the workshop, you will:

Understand the language of telecom
Have a practical knowledge of telecom technology
Know how service providers operate
Be prepared to manage service provider relationships to meet your company¡¯s needs
Know best practices for managing service provider orders
Be able to interpret service provider invoices and contracts
Understand the principles of telecom inventory management
Be prepared with telecom cost control tips
Who Should Attend

This telecommunication training course is ideal for professionals that are new to the telecom industry and need to know the essentials. If you are responsible for any of the following telecom roles, then you should attend:

Auditing telecom inventory
Processing invoices for payment
Ordering telecom services
Managing service provider relationships
Cost validation and control
Additionally, this telecom seminar is excellent for those who work with telecom professionals and would benefit from a better understanding the industry.

...''

Phone:(708) 246-0320

School Address:

The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL 60558, USA


Jobs & Resumes: Chicago
Houses & Roommates: Chicago

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