Telecom Service Inventory Management and Cost Control

The Resource Center for Customer Service Professionals LLC
Chicago, IL, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This telecommunication training course shares a step-by-step methodology that enables companies to gain control over telecom services, inventory, and costs. It includes three core modules:

Inventory Identification and Management
Invoices and Contracts
Cost Control Management
Together, these modules provide the fundamental building blocks of a proven methodology that will enable you to more effectively manage your telecom inventory and budget.

By participating in this training seminar, you’ll learn:

Inventory essentials
Procedures for identifying and mapping your telecom environment
Service provider invoice essentials
Invoice error identification and cost containment
Service provider contract essentials
Effective move, add, and change (MAC) management
Strategies and techniques for successful service provider negotiations
Service provider account management
Cost control strategies
How You and Your Company Will Benefit

Application of the knowledge shared in this workshop will enable you to:

Map and verify telecom inventory
Recover overcharges for unused and incorrectly invoiced services
Identify savings and cost reduction opportunities
Protect your telecom budget by reducing overpayments and correcting invoice errors
Implement successful procedures for facilitating service provider orders
Interpret and negotiate service provider contracts
Validate and maintain service provider contract and invoice compliance
These core skills will enable you to impact the efficiency and overall cost of your company¡¯s telecommunications infrastructure.

Who Should Attend:

This telecommunication training course is ideal for telecom managers, IT/IS managers, telecom analysts, telecom specialists, accounts payable specialists or if you are responsible for any of the following telecom functions:

Validating invoice accuracy
Processing invoices for payment
Managing moves, adds and changes
Contracting with service providers
Managing a telecom budget
Managing telecom resources
...''

Phone:(708) 246-0320

School Address:

The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL 60558, USA


Jobs & Resumes: Chicago
Houses & Roommates: Chicago

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