Training Course:Telecom Invoicing, Analysis, and Cost RecoverySchool/Trainer:The Resource Center for Customer Service Professionals LLC
Chicago, IL, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This hands-on telecommunication training course is designed to educate you in all aspects of telecom invoicing and analysis, and prepares you to efficiently manage telecom costs on an ongoing basis. The training includes three core modules:
Invoices & Contracts
Identification, Analysis, Correction & Recovery
Optimization & Cost Control Management
Each module is a building block for a proven methodology that will enable you to identify savings, negotiate credits with your service providers, and implement savings strategies. Using your telecom invoices and contracts, you will apply your knowledge and the skills learned to save your company money.
By participating in this training seminar, you’ll learn:
Service provider invoice essentials
Service provider contract essentials
Rate verification and error identification
Contract compliance verification
Negotiating credits for overcharges and errors
Invoice and contract consolidation
Strategies and techniques for successful service provider negotiations
Financial management and cost control strategies
How You and Your Company Will Benefit
Application of the fundamentals presented in this workshop will enable you to:
Identify savings and cost reduction opportunities
Recover overcharges for unused and incorrectly invoiced services
Consolidate invoices/accounts to maximize contractual discounts
Avoid contract pitfalls
Maintain cost controls and directly impact the telecom budget
These core skills will enable you to immediately impact the cost of your company¡¯s telecommunications infrastructure.
Who Should Attend
This telecommunication training course is ideal for Telecom Managers, IT/IS Managers, Telecom Analysts, Telecom Specialists, and Accounts Payable Specialists will all benefit from this workshop. If you are responsible for any of the following telecom functions, then you should attend:
Validating invoice accuracy
Processing invoices for payment
Contracting with service providers
Managing a telecom budget
...''
Please go to the school's official website for training price and schedule:
http://www.the-resource-center.com
Phone:(708) 246-0320
School Address:
The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL 60558, USA
Jobs & Resumes: Chicago
Houses & Roommates: Chicago
Other training courses offered by The Resource Center for Customer Service Professionals LLC:
Call Center Workforce Management
Call Center Agent Retention Strategies
Recruiting, Screening, and Hiring
Increase Call Center Employee Retention
Maximizing Sales Results in Call Center
Call Center Metrics, Data Analysis, & Reporting
HELP DESK METRICS
Business, Finance and Accounting Essentials for IT Managers
Telecom Service Inventory Management and Cost Control
CALL CENTER FINANCE
Call Center Professional Certification
Support Center Director Certification
HELP DESK AND SUPPORT CENTER PROFESSIONAL CERTIFICATION
Certified Telecom Management Specialist
ITIL Foundation Certification
ITIL Service Manager Certification
ITIL Practitioner Certification
Customer Satisfaction and Loyalty
Survey Design and Data Analysis Workshop
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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