Training Course:Customer Relationship Management (CRM)School/Trainer:The Resource Center for Customer Service Professionals LLC
Chicago, IL, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This training course is ideal for understanding customer relationship management strategy, whether you are brand new to the concept and just looking to learn enough to intelligently discuss CRM. Executive and managers implementing a customer relationship management program will also benefit from it. After attending this information-packed one-day seminar, you will gain knowledge and understanding of the latest strategies that can lead to a profitable CRM philosophy for your company. You will return to work with a clear understanding of what customer relationship management is, and what is required for you to develop, implement, and improve an effective CRM program in your own organization.
This seminar will cover such topics as:
Why CRM is essential to the future of your company
What is required to make CRM a success
How to build a cohesive CRM team
CRM technology you will require now and in the future
Obstacles to implementing CRM and how to avoid them
How to reshape your organization into one that embraces a value-added CRM philosophy
And much more
...''
Please go to the school's official website for training price and schedule:
http://www.the-resource-center.com
Phone:(708) 246-0320
School Address:
The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL 60558, USA
Jobs & Resumes: Chicago
Houses & Roommates: Chicago
Other training courses offered by The Resource Center for Customer Service Professionals LLC:
HELP DESK AND SUPPORT CENTER PROFESSIONAL CERTIFICATION
Certified Telecom Management Specialist
ITIL Foundation Certification
ITIL Service Manager Certification
ITIL Practitioner Certification
Customer Satisfaction and Loyalty
Survey Design and Data Analysis Workshop
Customer Care and Call Handling Skills
HELP DESK PROFESSIONAL CERTIFICATION
Communication and Negotiation Skills
Knowledge Management
Telecommunications Fundamentals
Telecom: Voice and Data
Voice over IP
Voice Over IP (VoIP) and IP Telephony
Networking Fundamentals
Network+ Bootcamp
TCP/IP Networking
Business Case Development for IT Managers
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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