Business Case Development for IT Managers

The Resource Center for Customer Service Professionals LLC
Chicago, IL, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' To be successfull in leading an IT organization, understanding that your organization must be lead and operated with the accountability of a business, is crucial. This training seminar focuses on the use of certain disciplines and methodologies to create and present a business case. Developing a strong business case is essential to persuade your executive team to invest in and sponsor your ideas for expanding the scope and capacity of your organization or enhancing its performance in execution and deliverence of its services. In simpler terms, it is used to secure funding and investment to create new opportunities or solve problems in your IT organization.

This training course, presents solid reasons for preparing business cases and why they are worth your time and effort. You will learn to identify your audience and why it matters in the creation and presentation of your business case. By the end of this one day training program you will be prepared to better define the issues/opportunities and craft a business case that justifies your investment and recommendations. Finally, we will examine ways to conduct the back-ground research and pre-selling of the business case to ensure that your effort will result in approval for funding.

Training seminar objectives:

Explain the benefits of a well-prepared business case.
Identify organizational decision-makers who will review and approve your business case.
Understand the reason why investments need to be justified and analyzed in detail before any work begins.
Appreciate the benefits of a standardized approach to developing a business case.
Understand the key elements of a business case document and presentation.
Know some of the basic financial metrics used within a business case.
Consider the importance of marketing your organization and yourself during the business case cycle.
...''

Phone:(708) 246-0320

School Address:

The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL 60558, USA


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