Microsoft CRM 3.0 Administration

Solartech, Inc
New York, NY, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This two-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply, and examine administrative tasks within Microsoft® CRM 3.0.

Audience
This course is intended for people who plan to install, implement, configure, or support Microsoft CRM 3.0.

The course is targeted toward administrators, implementers, developers, and consultants who need to understand the technical aspects and administrative functionality of Microsoft CRM. The course is not intended for non-technical staff.

At Course Completion
After completing this course, students will be able to:

• Configure Microsoft CRM business units, users, and teams.
• Understand and manage the Microsoft CRM security model, including security roles, privileges, and access levels.
• Plan Customizations for a Microsoft CRM Implementation.
• Apply Form Customizations using the Microsoft CRM Customization Tools.
• Plan, create, and configure Custom Entities in Microsoft CRM.
• Plan, create, configure, and maintain Workflow Rules and Sales Processes.
• Create and Customize Microsoft CRM Reports using SQL Server 2000 Reporting Services.
• Manage the Product Catalog, and administrative functionality within the Sales module.
• Understand Service Scheduling administration, including creating and defining services and resource selection rules.
...''

Phone:877.SOLARTECH

School Address:

110 Wall Street, Level 2
New York, NY 10004

621 Route 46, Level 2
Hasbrouck Heights, NJ 07604-3118


Jobs & Resumes: New York
Houses & Roommates: New York

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