Call Center AgentSchool/Trainer:
Institute for Advancing Careers and TalentsKarachi, Pakistan
Classroom | E-learning | Virtual | Online/Live | On-site/In-house | Blended
Institute for Advancing Careers and Talents is running a call center agent classroom training course/program in Karachi, or it has provided such training courses/programs before. It may be able to offer an on-site / in-house / customized training for you or your organization to meet the specific learning needs. The course information is used to be published on the school's website, or submitted by the school's representatives. However, as an open listing service provider on the internet, we are not sure that if the training course/program about call center agent is still availabe now. We can not guarantee the course description is correct, accurate and up to date. We strongly recommend you to visit the school's official website to check the availability of this course, or contact institute for advancing careers and talents directly with this phone number: +92-21-4114922-3.
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
Sales and Customer Service Training for Call Center Agents training course in Montreal, Vancouver, Victoria
â€? Verbal communication techniques â€? Who are your customers? â€? Listening skills â€? Asking the right questions and saying no â€? Taking messages and using voice mail effectively â€? Vocal exercises â€? Cold and warm calls, including developing a script â€? Going above and beyond and high impact moments â€? Handling objections and closing the sale â€? Negotiation techniques...
Other training courses offered by Institute for Advancing Careers and Talents:
Notice: The course description on this page was archived statically and not updated from day to day. If you are a school user, please upload your new courses using this form, or you can contact us for data management issues.