Understanding Six Sigma

Neville Clarke (Malaysia) Sdn Bhd
Kuala Lumpur, Johor Bahru, Penang, Sarawak, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Six Sigma is a tried-and-tested methodology that has helped organizations to increase profits through improved business efficiency and customer satisfaction. Compared with other quality initiatives, Six Sigma has the following special features:

- Effective management involvement.

- Diligent attention to improving business processes.

- Disciplined application of methodology and use of facts.

- Strong results orientation.



Objective

- To explain the purpose of Six Sigma and its approach.

- To discuss Six Sigma implementation.

- To describe an overview on how Six Sigma methodology can help to improve
business requirements.

- To enable participants to experience the DMAIC process.



Contents

- The Evolution of Quality

- What is Six Sigma

- Process Variation

- Process & Functional Perspectives

- Relationship with Cost of Poor Quality (COPQ)

- The Six Sigma Framework

- Benefits of Six Sigma

- Why Six Sigma

- Process Sigma Level

- The Six Sigma DMAIC Approach

- Six Sigma Tools/ Techniques Application Examples

- Basic Qualifications for a Six Sigma Project

- Framework for Managing & Guiding Change

- Criteria for successful Six Sigma implementation

- Six Sigma Implementation Roadmap

- Variation Reduction Simulation Game



...''

Phone:+ 603 216 23501

School Address:

Kuala Lumpur Office
Level 7A Menara Chan
Peti #7A
138 Jalan Ampang
50450 K uala Lumpur
Tel: + 603 216 23501
Fax: + 603 216 23508

Penang Office
Suite 14-02, Menara PSCI
39 Jalan Sultan Ahmad Shah
10050 Penang Malaysia
Tel: + 604 227 9651


Johor Bahru Office
Lot 17-04 Level 17
Public Bank Tower
Jalan Wong Ah Fook
80000 Johor Bahru
Johor Darul Takzin
Tel: + 607 276 3506

Jobs & Resumes: Kuala Lumpur, Johor Bahru, Penang, Sarawak
Houses & Roommates: Kuala Lumpur, Johor Bahru, Penang, Sarawak

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Just-In-Time (JIT) Management
Successful Business Results - The Toyota Way (Toyota Production System)
Total Producitve Maintenance (TPM) : Key to Production Effectiveness
Certified Six Sigma Black Belts : Breakthrough Leaders
Certified Six Sigma Green Belts : Team Leaders
Communication Skills
Presentation Skills
Supervisory Skills
Managing Time
Technical Report Writing
Time Management
Train The Trainer
Advanced QMS Auditor
Effective Implementation Of Document Control System

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