A+ Software Support Skills

Global Knowledge UK
Coventry, Dublin, London, Wakefield, Wokingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This four-day instructor led course will give delegates a full understanding of the skills and techniques required to install and support Windows 98, Windows NT, Windows 2000 and Windows XP.

Objectives
Partition and format hard disk drives.
Install and configure Windows 98, Me, NT, 2000 and XP.
Create, configure and use network and Internet connections.
Support and troubleshoot operating systems and applications.

Pre-Requisites
Delegates are required to meet the following prerequisites:

Completion of PC Fundamentals or equivalent knowledge
Ability to recognise the main components of a PC and different data media such as floppy disks and CD-ROM
Have an understanding of DOS file conventions and directory structures
Be familiar with Windows and Windows Applications
Able to use Windows File Manager or Explorer
Able to use the DIR, COPY, REN, DEL, MD, CD, RD commands
Able to use the DOS editor to create text and batch files

Target Audience
This course is intended for newcomers to PC support and provides delegates with training in PC software installation and support skills.

Note: There is a lot of content to be covered within this course, and therefore some evening study may be required.

...''

Phone:+44 (0) 118 977 7766

School Address:

Global Knowledge UK
Mulberry Business Park,
Fishponds Rd, Wokingham, RG41 2GY

Jobs & Resumes: Coventry, Dublin, London, Wakefield, Wokingham
Houses & Roommates: Coventry, Dublin, London, Wakefield, Wokingham

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