VOIP Technologies

Global Knowledge UK
Coventry, Dublin, London, Wakefield, Wokingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This 2 day Instructor led course is designed for design and support specialists with a working knowledge of voice and data who need the fundamentals of Voice over IP technologies.

Objectives
Define the key infrastructure considerations to support the addition of VoIP traffic in a Local Area Network, Wide Area Network, and Wireless environments.
Apply knowledge of how voice is sampled and converted into IP packets to determine the appropriate CODEC and packetization interval required to meet customer VoIP bandwidth requirements
Compare and contrast transport models, such as Voice over IP, Voice over Frame Relay, and Voice over AT.
Describe standard voice quality measurement models, such as the Mean Opinion Score and the E-Model.
Apply knowledge of the attributes of Real-Time Protocol to identify why it is ideal for handling packetized voice in an IP telephony environment.
Compare the unique attributes of User Datagram Protocol and Transmission Control Protocol.
Choose the appropriate CODEC given customer bandwidth and voice quality performance requirements.
Determine bandwidth requirements based upon call volume and CODEC selection.
Choose the appropriate method to implement Quality of Service given customer voice quality requirements.

Pre-Requisites
All delegates should have a working knowledge of:

Voice Telecommunications
Internet Protocol (IP) Fundamentals

Target Audience
Technicians and Engineers

Content
Major Components of the VoIP Network
VoIP Network
Local Area Network Infrastructure
Wide Area Network Infrastructure
Security Issues
Wireless
Voice Packetization
Analog to Digital Conversion
Pulse Code Modulation
CODECs
Packet Switching
Voice Packet
Transport and Session Layer Technologies
Transmission Models
Transport and Session Layer Internet Protocols
Voice Quality
CODEC Selection
Common Models for Voice Quality
Bandwidth
Bandwidth Overview
Calculating bandwidth without Layer 2
Layer 2 Data Link Overhead
Calculating bandwidth with Layer 2
Calculating Effective bandwidth with Voice Activity Detection
Quality of Service
Methods to Achieve Quality of Service
Ethernet 802 Standards
Queuing Mechanisms
A layered approach
Traffic Convergence Issues
Low Speed WAN Connection Issues
Common Ethernet Network Issues for LAN Environment
Describing WLAN Security Standards
VoIP Standardization and Signaling Protocols
H.323 Overview
Session Initiation Protocol (SIP)
Comparing H.323 and SIP
Interworking H.323 and SIP
Other Signaling Protocols
MEGACO/H.248
Network Assessment
Readiness Audit
Network Diagram
Link Types and Speeds
Hardware
Power and Wiring
Quality of Service
Packet Loss and delay
Protocol Considerations

...''

Phone:+44 (0) 118 977 7766

School Address:

Global Knowledge UK
Mulberry Business Park,
Fishponds Rd, Wokingham, RG41 2GY

Jobs & Resumes: Coventry, Dublin, London, Wakefield, Wokingham
Houses & Roommates: Coventry, Dublin, London, Wakefield, Wokingham

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