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Training Course:

Telecommunications Fundamentals 1

School/Trainer:

Global Knowledge (UK) Inc.
Dublin,Maidenhead, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course provides you with information on the structure, architecture, and design of today’s voice and telephony networks, as well as valuable insight into how new technologies are integrated.

Learn How To

Review key telecom regulations impacting your business
Use Digital access and high-speed transport
Understand customer premises equipment: PBX, Centrex, ACD, and CTI
Use call processing concepts and central office switches, PSTN, and signaling
Service providers and public network architectures
Ensure you are being billed properly for your telecom services

Course Outline
1.Overview of Telecommunications
Understand the major events in U.S. telecommunications, including the AT&T infrastructure before and after divestiture, and the Telecom Act.

Short history of telecommunications
Types of connections
Differentiating types of calling services
Divestiture of AT&T and equal access
Introduction to the Telecom Act of 1996
U.S. regulatory bodies
Standards

2. Call Processing
Explore telephone components, central office switches, the PSTN, and signaling

Components of the telephone
Local loop connection
Central office switch
Public Switched Telephone Network (PSTN)
Signaling over POTS

3. Technology Fundamentals
Examine communications methods and devices, how voice is transmitted, and the principles of multiplexing

Communications methods
Modulation/demodulation
Communications devices
Telephone
Codec
Modem
CSU/DSU
Electromagnetic spectrum
Types of media
Copper
- Shielded/unshielded twisted pair
- Coaxial cable
Fiber Optic
- Multimode
- Single mode
Wireless communications
- System classes
- Directional systems
- Omnidirectional systems
Transmission impairments
Microwave communications
Intro to satellites
- Geostationary
- Low Earth Orbit (LEO)
Multiplexing
- Frequency Division Multiplexing (FDM)
- Time Division Multiplexing (TDM)
- Wave Division Multiplexing (WDM)

4. Digital Access and Transport Systems
Learn how voice signals are converted to digital, digital access and cross-connect systems, and high-speed services

Converting a voice signal to digital
North American Digital Hierarchy (NADH)
DS0
DS1 (T1)
DS2
DS3
European hierarchy
E1
E2
E3
Digital Access and Cross-connect System (DACS)
Synchronous Optical Network (SONET)
SONET/SDH hierarchy rates
Concatenation - super rate payloads
Virtual tributaries
SONET topology
Integrated Services Digital Network (ISDN)
ISDN fundamentals
Interface types
Basic Rate Interface (BRI)
Primary Rate Interface (PRI)
Categories of equipment
Applications for ISDN
xDSL
Installation challenges
Asymmetrical bandwidth
Asymmetric DSL (ADSL) for voice and data
- g.dmt
- G.lite
High-Speed DSL (HDSL) symmetrical service

5. Customer Premises Equipment and Services
Comprehend PBX, Key systems, and ACDs. Understand Centrex and CTI

Customer telephone system types
Private Branch exchanges (PBXs)
Key systems
Hybrid system
Automatic Call Distributors (ACDs)
Computer Telephony Integration (CTI)
Interactive Voice Response (IVR)
Cabling, connectors and equipment (business environment)
Centrex service
- Analog
- Digital (ISDN)

6. Wireless Telecommunications
Examine the evolution of wireless technology, cellular networks, and air interfaces. Understand AMPS, GSM, and PCS

Components of a cellular network
Mobile Telephone Switching Office (MTSO)
Mobile subscriber units
Cell sites
Base station transceivers
Cellular antennas
Evolution of mobile telecommunications
Cellular telephony
Cellular concept - reusing frequencies
Cell clusters
Handoff between adjacent cells
Air interfaces
Frequency Division Multiple Access (FDMA)
Time Division Multiple Access (TDMA)
Code Division Multiple Access (CDMA)
Advanced Mobile Phone Service (AMPS)
Second generation wireless technology
Digital cellular
Global System for Mobile Communications (GSM)
Personal Communications Service (PCS)
Other wireless technologies
Cordless telephony
Fixed wireless access
Wireless local loop implementation
Wireless PBX implementation

7. The Future of Voice Telecommunications
Examine the technologies driving voice and data convergence. Explore how voice and data is being carried over cable TV networks and how LECs are deploying networks.

Migration from circuit to packet switching
Convergence of voice and data for enterprise networks
Voice over cable TV networks
Digitising voice over DSL






Who Needs to Attend
This course is appropriate for data professionals needing voice training, consultants, executives, IT managers, marketing/sales, and network analysts, designers, engineers, and technicians.




Suggested Prerequisites

This course is your entry point into the "World of Voice." Our Internet and Network Communications course provides an excellent foundation for those new to telecommunications.

...''

Please go to the school's official website for training price and schedule:
http://www.globalknowledge.com/
http://www.globalknowledge.net/training/course.asp?pageid=1007&courseid=10041&catid=609&methodid=c&country=UKIE&translation=English&pagetype=full

Phone:+00 353 (0) 1 613 0340 /+44 (0) 1628 594 700

School Address:

Global Knowledge Training Centre Dublin
27 Lower Mount Street
Dublin 2
Phone: +00 353 (0) 1 613 0340
Fax: +00 353 (0) 1 613 0341
Email: salesdesk.ie@globalknowledge.ie

Global Knowledge Training Centre Maidenhead
Cincom House
1 Grenfell Road
Maidenhead
SL6 1HN Berkshire
Phone: 0845 304 0044
Phone: +44 (0) 1628 594 700
Fax: +44 (0)1628 776 600
Email: salesdesk.uk@globalknowledge.co.uk


Jobs & Resumes: Dublin, Maidenhead
Houses & Roommates: Dublin, Maidenhead




Other training courses offered by Global Knowledge (UK) Inc.:

iMode
2G to 3G Evolution
Introduction to Tetra
Network Infrastructure Installation
Fibre Installation
Introduciton to Synchronous Digital Hierarchy
Introduction to Frame Relay
WDM/DWDM
Introduction to ATM
Understanding WANs
Telecommunication Fundamentals II
GPRS Appreciation
Appreciation of 3G
Overview of Mobile Networks
WAP Appreciation
Understanding Telecommunications Principles
Project Management Essentials for IT Professionals
PRINCE2 for Practitioners with Examination
Analysing the Business


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