Negotiation

British Institute of Facilities Management
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' All contracts involve negotiations between customer and service provider. How can the Facilities Manager maximise the opportunities presented, minimise the risk to which his/her organisation is exposed and effectively manage negotiations against highly experienced opponents?

This course describes proven negotiation techniques and will show you how and when to apply them in reaching a successful contract deal.

• How to clarify objectives for negotiation
• How to set and manage realistic targets and limits
• How to handle and respond to opening positions
• How to look for ¡®added value¡¯
• Anticipating the other party¡¯s needs and tactics
• Persuasion techniques and how to use them
• Concession techniques
• How to close the deal
• Common mistakes and omissions

...''

Phone:020 7404 4440

School Address:

Martin Davies
BIFM Training
c/o Quadrilect
Peer House
8-14 Verulam St
London WC1X 8LZ


Jobs & Resumes: London
Houses & Roommates: London

Commercial Awareness for FMs
Financial Management for FMs
Space Planning & Design
Practical Exercises in Space Management
Flexible & Practical New Workspace Solutions
Project Management
Disaster Recovery & Business Continuity
Security Management
Tender Process
Contract Management
Service Level Agreements
Making Catering Contracts Work
Sustainability & Environmental Issues
Energy Management
Part L Building (Energy) Regulations for FMs
Climate Change Impact on Property

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