plan and prioritise improvement action

British Quality Foundation
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Develop a practical approach to identifying, planning, and prioritising improvement, using the principles of Excellence

Delegates will:

Learn a practical approach to Excellence assessment
Understand an EFQM Award winner¡¯s method for prioritising the resulting areas for improvement
See how to develop a practical improvement plan, that has the commitment of everyone involved
Review the common pitfalls of improvement plans
Identify appropriate measures of success
Workshop includes:

A proven approach to workshop assessment
Practical work and guidance on prioritising areas for improvement
A methodology for breaking complex issues into simpler, practical, actions
A methodology for ensuring that the plan is executed effectively
...''

Phone:020 7654 5000

School Address:

32-34 Great Peter Street, London, SW1P 2QX

Jobs & Resumes: London
Houses & Roommates: London

Excellence Model - self assessment
Balanced Scorecard
identify and manage the organisation¡¯s key processes
Excellence Model, ISO9000 and other quality initiatives
benchmarking to improve performance
establish customer requirements and measure customer satisfaction
Health and Safety legislation and improve business efficiency
measure and manage business performance
lead high performing teams
Innovation in Organisation
Committed to Excellence (C2E)
Lean Six Sigma
knowledge management strategy

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